7b7b Privacy Policy

7b7b is an online betting and gaming platform operating at the domain 7b7b.io, serving players located in Bangladesh. The platform provides a comprehensive range of services including cricket and sports betting, live casino games, video slots, and associated payment and account management facilities.

For the purposes of this Privacy Policy, 7b7b acts as the data controller in respect of the personal information collected from users of the platform. As data controller, 7b7b determines the purposes and means of processing your personal data and is responsible for ensuring that processing activities are carried out lawfully, fairly, and transparently.

If you have any questions about this Privacy Policy or how 7b7b handles your personal data, please contact our support team at [email protected]. We are available 24 hours a day, seven days a week, Bangladesh Standard Time (BST, UTC+6).

7b7b collects personal data from you through a number of channels, including directly when you register an account, make a deposit, place a bet, or contact our support team, and indirectly through automated technical means when you use the platform. The categories of personal data we may collect include:

We collect only the minimum personal data necessary for the stated purposes. We do not collect sensitive personal data such as racial or ethnic origin, political opinions, or religious beliefs unless this is strictly required for legal compliance purposes and you have given explicit consent.

7b7b uses the personal data we collect for the following purposes. Each purpose is matched to the appropriate legal basis described in Section 4:

• Account management: To create, maintain, and administer your 7b7b player account, including processing your registration, verifying your identity, and managing account settings.
• Service delivery: To provide you with access to all platform features including sports betting, live casino, slot games, and promotional offers available to registered players.
• Payment processing: To facilitate deposits and withdrawals via your chosen payment method (bKash, Nagad, Rocket, Upay, Visa, Mastercard) and to maintain accurate transaction records.
• Identity and age verification: To confirm that you meet the minimum age requirement of 21 years and that the information you have provided during registration is accurate and complete.
• Fraud prevention and security: To detect, investigate, and prevent fraudulent activity, money laundering, account compromise, and other prohibited conduct as defined in the 7b7b Terms & Conditions.
• Responsible gaming monitoring: To monitor betting and gaming behaviour patterns in order to identify signs of problem gambling and to apply account-level responsible gaming tools where appropriate.
• Customer support: To respond to your enquiries, complaints, and requests in a timely and effective manner.
• Legal compliance: To fulfil our obligations under applicable laws and regulations, including record-keeping and reporting obligations.
• Platform improvement: To analyse usage patterns, conduct testing, and make improvements to the 7b7b platform that enhance the player experience.
• Marketing communications: Where you have opted in, to send you relevant promotional offers, bonuses, news, and updates about 7b7b. You may withdraw marketing consent at any time.

7b7b processes your personal data on the basis of one or more of the following legal grounds, depending on the specific processing activity in question:

• Contractual necessity: Processing that is necessary to perform the contract between you and 7b7b — for example, processing your registration details, facilitating deposits, and settling bets.
• Legal obligation: Processing that is required to comply with applicable legal and regulatory obligations — for example, identity verification, anti-money-laundering checks, and record retention.
• Legitimate interests: Processing that serves the legitimate operational interests of 7b7b where those interests are not overridden by your rights — for example, fraud detection, platform security, and analytics for platform improvement.
• Consent: Processing that is based on your freely given, specific, and informed consent — for example, sending you marketing communications via email or SMS. You may withdraw this consent at any time by contacting [email protected] or using the unsubscribe mechanism in any marketing message.

Where processing is based on consent, withdrawal of that consent will not affect the lawfulness of any processing that took place prior to withdrawal. Withdrawal of consent may limit certain features of your account or the communications you receive from 7b7b.

7b7b does not sell, rent, or otherwise transfer your personal data to third parties for their own commercial purposes. We may, however, share your personal data with carefully selected third-party service providers and partners in the following circumstances, and only to the extent necessary for the stated purpose:

• Payment processors: bKash, Nagad, Rocket, Upay, and card processing partners receive the financial data necessary to complete your deposit and withdrawal transactions.
• Identity verification providers: Third-party KYC (Know Your Customer) service providers may receive identity documents and personal details to assist with age and identity verification obligations.
• Game providers: Certified third-party game studios such as Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi receive only the technical session data required to deliver games within the 7b7b platform. These providers operate under their own privacy frameworks and are independently audited.
• Analytics providers: Anonymised or aggregated usage data may be shared with analytics platforms used by 7b7b to understand platform performance. Individual identities are not disclosed in this context.
• Legal and regulatory authorities: Where required by applicable law, court order, or the direction of a regulatory authority, 7b7b may disclose personal data to the relevant authority without prior notice to you.
• Fraud prevention agencies: In cases of suspected fraud, money laundering, or other prohibited conduct, relevant data may be shared with fraud prevention and law enforcement agencies.

All third-party service providers engaged by 7b7b are contractually required to handle personal data in a manner consistent with this Privacy Policy and applicable data protection standards. We conduct due diligence on all third-party data processors before engaging their services.

7b7b uses cookies and similar tracking technologies on the platform to ensure its proper functioning, to analyse usage, and — where you have consented — to personalise your experience and deliver relevant communications. The main types of cookies used by 7b7b are:

• Strictly necessary cookies: These cookies are essential for the platform to function correctly. They include session management cookies that keep you logged in while navigating between pages, and security cookies that help protect against fraudulent activity. These cookies cannot be disabled without affecting platform functionality.
• Performance and analytics cookies: These cookies collect anonymised information about how players use the 7b7b platform — for example, which pages are visited most frequently, how long sessions last, and which features are used. This data helps us improve the platform. These cookies require your consent.
• Functional cookies: These cookies remember your preferences and settings, such as your preferred language, device type, and display options. They allow 7b7b to provide a more personalised and consistent experience across sessions.
• Marketing cookies: Where you have given consent, these cookies track your browsing behaviour within the platform to enable more relevant promotional communications. You may withdraw consent for marketing cookies at any time.

You can manage your cookie preferences by adjusting the settings in your web browser. Note that disabling certain cookies may affect the availability of some platform features. For detailed information on the specific cookies in use, please contact [email protected].

7b7b implements a comprehensive set of technical and organisational security measures designed to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. Our security framework includes:

• SSL/TLS encryption: All data transmitted between your browser or app and the 7b7b platform is encrypted using current industry-standard protocols.
• Password security: User passwords are stored as salted cryptographic hashes. Plain-text passwords are never stored or transmitted by 7b7b.
• Access controls: Internal access to personal data is restricted on a need-to-know basis using role-based access control systems. All access events are logged and audited.
• Infrastructure security: The 7b7b platform is hosted on secure infrastructure with regular security patching, intrusion detection, and vulnerability scanning.
• Incident response: 7b7b maintains a documented data breach response procedure. In the event of a security incident that affects your personal data, we will notify you promptly in accordance with applicable legal obligations.

While 7b7b takes all reasonable steps to protect your personal data, no online platform can guarantee absolute security. You are responsible for maintaining the confidentiality of your own account credentials. If you believe your account has been compromised, contact [email protected] immediately.

7b7b retains personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable legal, regulatory, or contractual obligations. The following general retention guidelines apply:

• Active account data: Personal data associated with an active 7b7b account is retained for the full duration of the account relationship.
• Closed account data: Following account closure, core identity and transaction records are retained for a minimum period required by applicable anti-money-laundering and financial record-keeping obligations. After this period, data is securely deleted or irreversibly anonymised.
• Marketing data: Personal data processed solely for marketing purposes is retained only for as long as your consent remains in effect. Upon withdrawal of marketing consent, your data is removed from marketing lists within a reasonable operational timeframe.
• Support correspondence: Records of customer support interactions are retained for a period sufficient to manage ongoing complaints, legal claims, and quality assurance purposes.
• Technical and log data: Server logs and technical data are retained for a shorter period sufficient for security monitoring and debugging purposes, after which they are automatically purged.

As a player on the 7b7b platform, you have a number of rights in relation to the personal data we hold about you. These rights may be exercised at any time by contacting our support team at [email protected]. Your rights include:

• Right of access: You have the right to request a copy of the personal data 7b7b holds about you, along with information about how it is being used.
• Right to rectification: If any personal data we hold about you is inaccurate or incomplete, you have the right to request that it be corrected or updated.
• Right to erasure: In certain circumstances, you have the right to request that 7b7b delete your personal data. This right is subject to legal retention obligations — for example, we may be required to retain transaction records for a defined period after account closure.
• Right to restrict processing: In certain circumstances, you may request that 7b7b limit the way in which your personal data is processed while a dispute or review is ongoing.
• Right to data portability: Where processing is based on your consent or on contractual necessity, you may request that we provide your personal data in a structured, commonly used, machine-readable format.
• Right to withdraw consent: Where processing is based on your consent, you may withdraw that consent at any time. Withdrawal does not affect the lawfulness of any processing carried out before withdrawal.
• Right to object: You have the right to object to the processing of your personal data where such processing is based on legitimate interests, including profiling for direct marketing purposes.

We will respond to all verified rights requests within a reasonable timeframe. In some cases, we may need to verify your identity before fulfilling a request. If you are unsatisfied with our response, you have the right to raise a complaint with the appropriate data protection authority in your jurisdiction.

With your consent, 7b7b may send you promotional communications about bonuses, offers, new game launches, cricket betting events such as BPL and IPL fixtures, and other platform news. These communications may be delivered via email, SMS, or in-platform notifications.

You may opt out of marketing communications at any time by:

• Clicking the unsubscribe link included in any marketing email from 7b7b.
• Updating your communication preferences in the account settings section following a 7b7b login.
• Contacting our support team directly at [email protected] with a request to remove you from marketing lists.

Please note that opting out of marketing communications will not affect transactional or account-related communications, which are sent in connection with the delivery of services you have requested (for example, deposit confirmations, withdrawal notifications, and security alerts). These service communications are necessary and cannot be disabled while your account remains active.

The 7b7b platform is strictly intended for adults aged 21 years and above. We do not knowingly collect personal data from individuals under the age of 21. Age verification is a mandatory step in the 7b7b registration process and may be supplemented by additional document-based verification at any time.

If 7b7b discovers or is notified that personal data has been collected from an individual who is under 21 years of age, we will immediately suspend the associated account, delete the personal data in question, and take appropriate steps in accordance with our legal obligations. If you are a parent or guardian and believe a minor has registered on the 7b7b platform, please contact [email protected] immediately so that we can investigate and take prompt corrective action.

7b7b reserves the right to update this Privacy Policy from time to time to reflect changes in our data processing practices, legal requirements, or platform features. When a material change is made to this Policy, we will notify registered players via their registered email address or through a prominent notice on the platform prior to the change taking effect.

The effective date at the top of this Policy will be updated each time a new version is published. Minor clarifications or corrections that do not materially affect your rights may be made without prior notice. The most current version of this Privacy Policy will always be available at 7b7b.io/privacy-policy. Continued use of the platform following any update constitutes your acceptance of the revised Policy. If you do not agree with any changes, you should cease using the platform and contact [email protected] to close your account.

If you have any questions, concerns, or requests relating to this Privacy Policy or the way 7b7b handles your personal data, please contact our support team. We are committed to addressing all privacy-related enquiries promptly and professionally.

Contact email: [email protected]

Our support team is available 24 hours a day, seven days a week, Bangladesh Standard Time (BST, UTC+6). Please include your registered username and a clear description of your query in all correspondence. We aim to acknowledge all privacy-related requests within 24 hours and to provide a substantive response within 5 business days. Complex or sensitive requests may require additional time; we will keep you informed of progress throughout.